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CAPELFIELD PATIENTS MEETING PRODUCES INSTANT RESULT

The first Patient Participation Group (PPG) meeting to be held by the Friends of Capelfield Surgery was a lively and well-attended event at which patients learned about the working of their surgery and gave feedback on their experiences and needs.

One outcome of the meeting, held in November, was the introduction of one-to-one learning sessions by surgery staff for patients in need of guidance on how to use the online appointments system.

All GP surgeries are required to have a PPG, made up of patients and carers who meet regularly with practice staff to support the running of the practice and ensure patients are involved in decisions about the range, shape and quality of services provided. No ongoing commitment is required to be part of the PPG, and all patients of the practice are invited to attend meetings to hear updates, ask questions, give feedback and make suggestions. For further information, or to join a PPG meeting, click on the “About” link on the Capelfield Surgery website: https://www.capelfieldsurgery.nhs.uk/service/join-our-patient-group/

The PPG meetings are organised by the Friends of Capelfield Surgery (FoCS), which meets about four times a year with practice partners and staff. Please think about joining FoCS, as it urgently needs new members of the committee, including a secretary.

DATES FOR YOUR DIARY

All patients are warmly invited to:

• The AGM of the FoCS: Friday March 14, 7.30pm, Claygate Village Hall. This will include the annual Practice Report, with guest speakers talking about the work of the Mary Frances Trust, a Surrey-based mental wellbeing charity, along with the local GP integrated mental health service.
• PPG meetings: Wednesday May 14, 12.30pm at the surgery; Wednesday September 17, 7pm at the surgery.